Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Conduct regular audits of client infrastructure to ensure compliance with standards
• Collaborate with the Virtual CIO to create technology roadmaps and budgets
• Lead technical reviews and manage escalations for complex issues

Required Qualifications

• Experience in a Managed Service Provider (MSP) environment
• Strong understanding of IT infrastructure and lifecycle management
• Proven ability to manage client relationships and advocate for their needs
• Familiarity with security management and disaster recovery planning
• Technical background in systems engineering or related fields