Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager based in North America.

Key Responsibilities

• Serve as the primary technical point of contact for high-value enterprise customers throughout the full lifecycle
• Lead onboarding, guide integration architecture, and drive deep platform adoption in complex environments
• Conduct delivery reviews and executive briefings, translating technical findings into strategic business context

Required Qualifications

• 3+ years in a Technical Account Manager or equivalent post-sale technical advisory role
• Deep hands-on experience with CI/CD platforms such as Jenkins, GitHub Actions, or CircleCI
• Strong technical foundation in DevOps tooling like Terraform, Kubernetes, and cloud platforms (AWS, GCP, or Azure)
• Practical scripting ability in languages such as Bash, Ruby, Go, JavaScript, or Python
• Experience mentoring junior colleagues and contributing to team-wide capability uplift