Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to lead and manage post-launch initiatives for clients.

Key Responsibilities

• Manage the technical aspects of client relationships, driving product adoption and improving integration health
• Liaise with operational and technical client stakeholders, serving as the voice of the customer to internal teams
• Provide technical governance, develop account plans, and manage client integration health while mitigating risks

Required Qualifications

• Minimum 2 years of professional experience, including 1+ years in a client-facing technologist role
• Strong technical acumen with proficiency in SQL and experience with APIs and technical integrations
• Experience leading client conversations and influencing stakeholder decision-making
• Background in enterprise healthcare systems or digital consumer payments is preferred
• Comfortable working in an entrepreneurial environment and navigating ambiguity