Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Develop and validate technical strategies that align with customer environments
• Provide technical guidance and best practices throughout the sales cycle and deployment
• Collaborate with customer success managers and account executives to support the customer experience from a technical perspective

Required Qualifications

• 3+ years of experience in security engineering, detection engineering, solutions engineering, or a similar technical customer-facing role
• Strong hands-on experience with detection and investigation workflows
• Ability to translate customer needs into effective detection strategies
• Experience supporting customers through escalations with a customer-first approach
• Familiarity with security tooling, cloud environments, or detection platforms is helpful but not required