Technical Account Manager

Job Summary

A company is looking for a Manager, Technical Account Manager - EMEA.

Key Responsibilities

• Lead and develop a team of Technical Account Managers, managing performance and fostering a collaborative culture
• Ensure consistent execution of TAM services across the customer base, maintaining quality and alignment with engagement models
• Identify and resolve operational blockers to enable TAMs to focus on delivering customer value

Required Qualifications

• Several years of experience in Technical Account Management or a related customer-facing technical role, with at least 2 years in a management capacity
• Proven ability to lead and develop technical teams with a focus on individual growth and team cohesion
• Strong technical foundation with a Bachelor's degree in Computer Science, Engineering, or a related field
• Operational mindset to manage performance and prioritize effectively
• Customer-centric approach with the ability to translate technical engagement into measurable business value