Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager who thrives at the intersection of technology and customer success.

Key Responsibilities

• Build strong, long-term relationships with key stakeholders across assigned accounts
• Serve as the primary technical point of contact for customers, providing hands-on support and guidance
• Troubleshoot and resolve complex technical issues across APIs, integrations, and platform functionality

Required Qualifications

• 3+ years of experience in Technical Account Management, Customer Support, or a similar role in a SaaS environment
• Bachelor's degree in Computer Science, Information Technology, Business, or a related field preferred
• Strong technical foundation including SQL, APIs, and scripting (Python or similar)
• Experience working with CRM systems and technical troubleshooting tools
• Familiarity with Linux command line and GitHub