Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Lead end-to-end customer onboarding and ensure operational readiness
• Build and maintain customer success plans that drive ongoing engagement
• Own customer relationships, conducting regular check-ins and business reviews

Required Qualifications

• Proven post-sales experience in customer success or technical account management
• Hands-on familiarity with Kubernetes and cloud-native technologies
• Ability to engage with diverse stakeholders, from executives to technical teams
• Structured and proactive approach to managing customer success and risk
• Understanding of SaaS business dynamics related to renewal and expansion