Technical Account Manager

Job Summary

A company is looking for a Growth Technical Account Manager.

Key Responsibilities

• Manage a portfolio of approximately 150 accounts, driving expansion through proactive outreach based on product usage and billing signals
• Convert inbound leads from product-led and onboarding sources into expanded usage or prepaid commitments
• Develop and iterate on growth segment sales strategies, sharing insights with the broader team

Required Qualifications

• 2+ years in a closing or expansion role at a product-led or usage-based SaaS company
• Experience with high-velocity, lower-ACV sales, closing approximately 5 deals per month
• Technical fluency to engage with engineers and product teams regarding analytics and related topics
• Ability to analyze product usage data and billing signals to prioritize account management efforts
• Self-directed and comfortable with ambiguity in a new role with no existing playbook