Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to support and enhance customer relationships through technical expertise and data analysis.

Key Responsibilities

• Manage and nurture a designated client portfolio while acting as a technical expert
• Review and assess the impact of new features against customer needs and assist in solution configuration
• Analyze usage data to identify issues and implement remedial actions for proactive maintenance

Required Qualifications

• At least 7 years of experience in IT Consulting or Enterprise Software Implementation
• Bachelor's Degree or higher in a technical field or related business discipline
• Prior experience with Query Based Languages and Relational Databases
• Technical data skills, including strong experience with SQL and data manipulation
• Prior hands-on experience with SPM Software and Varicent products