Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager - Remote.

Key Responsibilities

• Manage and nurture a designated client portfolio while developing strong relationships
• Analyze usage data and metrics to identify remedial actions and assist in configuring solutions based on customer requirements
• Collaborate with internal stakeholders and participate in Success Planning Workshops to drive Customer Success initiatives

Required Qualifications

• At least 7 years of experience in IT Consulting or Enterprise Software Implementation
• Bachelor's Degree or higher in a technical field or related business discipline
• Prior experience with Query Based Languages and Relational Databases
• Strong technical data skills, including experience with SQL and data manipulation
• Ability to empathize with customers and adapt to evolving processes