Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager - Remote.

Key Responsibilities

• Manage and nurture a designated client portfolio, acting as an expert and specialist
• Analyze usage data, assess new features, and assist in configuring solutions based on customer requirements
• Collaborate with team members to identify growth opportunities and support customer success initiatives

Required Qualifications

• At least 7 years of experience in IT Consulting or Enterprise Software Implementation
• Bachelor's Degree or higher in a technical field or related business discipline
• Prior experience with Query Based Languages and Relational Databases
• Strong technical data skills, including experience with SQL and Microsoft Excel
• Ability to empathize with customers and adapt to evolving processes