Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager (Europe) to guide customers in implementing solutions and enhancing client relationships.

Key Responsibilities

• Support customer success with pilots, deployments, renewals, and expansions
• Manage projects and professional services to improve customer satisfaction
• Coordinate technology deployments and prioritize support requests between customers and engineering teams

Required Qualifications

• 3-5 years of experience in Account Management or Customer Success Management in Electronics Manufacturing or SaaS
• Experience with Project Management methodologies
• Technical experience with Python, database queries, and API usage
• Bachelor's Degree
• Understanding of cultural sensitivity and collaboration with global teams