Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to guide customers in implementing solutions and enhance client relationships.

Key Responsibilities

• Support customer success teams with pilots, deployments, renewals, and expansion programs
• Manage projects related to account and program management to improve customer satisfaction
• Coordinate technology deployments globally and facilitate communication between customers and engineering teams

Required Qualifications

• 3-5 years of Account Management or Customer Success Management experience in Electronics Manufacturing or SaaS
• Experience with Project Management methodologies
• Technical experience with Python, database queries, and API usage
• Bachelor's Degree
• Experience analyzing and drawing conclusions from larger data sets