Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to manage the technical relationship with clients and ensure successful program execution.

Key Responsibilities

• Engage with clients to align technical programs with business goals and best practices
• Monitor the health of technical programs and proactively address potential issues
• Drive adoption of solutions and services while identifying additional opportunities for clients

Required Qualifications

• 18-24 months in a client-facing role, preferably in technical account management
• Experience in technical consulting or project management, with a preference for account management experience
• General knowledge of web technology, including HTML, CSS, JavaScript, XML, SQL
• Basic understanding of SEO principles and web analytics tools
• Ability to match technical tasks to business objectives effectively