Technical Account Manager
Job Summary
A company is looking for a Technical Account Manager to support a portfolio of enterprise customers by driving adoption, platform health, and long-term success.
Key Responsibilities
- Serve as the primary technical contact for assigned customers
- Conduct regular technical reviews, health checks, and adoption planning
- Monitor platform usage and proactively identify risks or optimization opportunities
Required Qualifications
- 4-7 years in a customer-facing technical role (TAM, Support Engineer, Solutions Engineer)
- Experience with enterprise infrastructure (storage, networking, or cloud)
- Working knowledge of CIFS/SMB, NFS, Active Directory
- Experience supporting customer environments and troubleshooting issues
- Strong communication skills with technical stakeholders
COMPLETE JOB DESCRIPTION
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Company Overview
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