Technical Account Manager

Job Summary

Technical Account Manager, responsible for managing post-sales technical relationships for enterprise accounts, ensuring customer success through security validation and risk reduction strategies in a full-time role.

Key Responsibilities

• Own post-sales technical relationships and lead security validation workshops for strategic accounts
• Act as the primary escalation point for complex technical issues and partner with Sales for expansion opportunities
• Deliver platform demonstrations and produce strategic outputs for customer engagement and risk assessment

Required Qualifications

• Experience in security validation and risk reduction with a focus on measurable outcomes
• Strong technical knowledge across network and endpoint security, cloud environments, and API integrations
• Proven ability to engage with C-suite and senior security leadership effectively
• Customer success-oriented mindset, prioritizing retention and program maturity
• Strong written and verbal communication skills, capable of producing detailed technical and strategic documents