Technical Account Manager

Job Summary

Fluently speaking both Spanish and Italian, the full-time remote Technical Account Manager will provide strategic consulting and technical leadership to drive customer adoption, retention, and services growth for the company's largest accounts.

Key responsibilities

• Serve as a strategic advisor, guiding complex customers through business and technology transformations
• Facilitate technical solution discussions and decision-making processes, connecting product capabilities to customer goals
• Support organizational change initiatives and develop strategies to enhance user adoption and platform utilization

Required qualifications

• Fluency in both Spanish and Italian
• Experience in strategic consulting and customer success roles
• Strong understanding of technical architecture and integration patterns
• Proven ability to influence executive stakeholders and drive measurable business outcomes
• Experience with organizational change management and adoption strategies