Technical Account Manager

Job Summary

Fluently speaking both Spanish and Italian, the full-time remote Technical Account Manager will deliver strategic consulting and technical leadership to large customers, driving adoption, retention, and growth through expert guidance and transformation initiatives.

Key responsibilities

• Provide specialized guidance to empower complex customers in navigating business and technology transformations
• Drive measurable customer outcomes and influence stakeholders to optimize solutions based on demonstrated business value
• Support organizational change initiatives and develop strategies for enhancing user adoption and platform utilization

Required qualifications

• Fluency in both Spanish and Italian
• Proven experience in strategic consulting and technical leadership
• Strong understanding of organizational change management principles
• Ability to facilitate complex decision-making processes across diverse stakeholder groups
• Experience in guiding customers through technically complex decisions and solution design discussions