Technical Account Manager

Job Summary

Supporting a growing customer base, the full-time Technical Account Manager will manage client relationships, lead technical discussions, and drive portfolio growth while working remotely.

Key responsibilities

• Support the Customer Success team with pilots, deployments, renewals, and expansion programs
• Own projects across account management and professional services to enhance customer satisfaction
• Coordinate technology deployments with customers and partners on a global scale

Required qualifications

• 3-5 years of Account Management or Customer Success experience in Electronics Manufacturing or SaaS
• Bachelor's degree or equivalent
• Experience with project management methodologies
• Technical proficiency with Python, database queries, and API usage
• Strong analytical skills with experience in data insights