Technical Account Manager

Job Summary

Engaging with customers to ensure their success, the full-time Technical Account Manager will provide technical support, develop relationships, and collaborate with sales, product, and engineering teams in a remote capacity.

Key responsibilities

• Partner with the sales team to drive customer journeys and build technical wins
• Develop a deep understanding of customers' goals and articulate how ScaleOps offerings address their needs
• Onboard, educate, and enable partners while supporting them in sales cycles

Required qualifications

• 3+ years of hands-on experience with cloud-native technologies, including container technologies and Kubernetes
• Minimum three years of experience in customer-facing roles, such as technical sales or sales/solution engineering
• Proven track record of success in a technical presales role
• Ability to articulate and sell the benefits of modern platforms, software, and technologies