Technical Account Manager

Job Summary

Managing mid-size accounts in Israel, the full-time Technical Account Manager will lead technical onboarding, drive customer renewals, and showcase the value of Cast AI's solutions while working primarily remotely with occasional office days in Tel Aviv.

Key responsibilities

• Serve as the technical leader and trusted advisor for assigned customers, ensuring they achieve maximum value from Cast AI's solutions
• Lead the technical onboarding process for new customers, ensuring timely connectivity of their clusters to Cast AI
• Collaborate with Client Partners to drive the renewal process and conduct regular business reviews to demonstrate ongoing value

Required qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience working with Kubernetes and cloud infrastructure (Azure, AWS, GCP, or OCI)
• CKAD and/or CKA certification(s) preferred
• Strong technical acumen and problem-solving skills
• Fluency in English; additional languages are an advantage