Technical Account Manager
Job Summary
Working remotely in a full-time capacity, the Technical Account Manager will design and deliver UiPath solutions, support pre-sales and post-sales processes, and manage a customer-centric team to ensure effective automation solutions for clients.
Key responsibilities
- Support customers throughout pre-sales and post-sales processes, ensuring effective communication and feedback
- Deliver periodic reviews and health checks for customers, analyzing needs and suggesting upgrades or additional features
- Mentor and manage a team focused on service delivery, operations, and relationship management to drive continuous improvement
Required qualifications
- Mastery or strong desire to master UiPath, with advanced RPA vendor certification preferred
- At least one year of hands-on experience with programming languages such as .Net, Java, or Python; more senior roles require 2-4 years
- Proficiency in using Microsoft Office Visio or similar process flow-charting tools
- Experience with document management and processing tools, data integration tools, or business process management tools is a plus
- Strong analytical skills with a proven ability to work in a fast-paced, collaborative environment
Complete Job Description
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