Technical Account Manager

Job Summary

Combining deep accounting expertise with technical proficiency, the full-time Technical Account Manager will drive customer success, support go-to-market strategies, and influence product development while working remotely or ideally from the Bay Area.

Key responsibilities

• Advise customers on best practices for using Leapfin and its integration partners, leveraging technical accounting and data analysis skills
• Diagnose and resolve accounting-related data issues, collaborating with the Customer Success team to deliver data solutions during implementation
• Provide guidance on ambiguous accounting problems, utilizing GAAP knowledge and experience with revenue accounting scenarios

Required qualifications

• Background in technical accounting or experience supporting accounting/finance systems
• Expertise in SQL, databases, and APIs
• Passion for new technology, including AI, and a customer-centric mindset
• Proven ability to work collaboratively in a fast-paced environment
• Strong problem-solving skills and adaptability in a dynamic startup setting