Technical Account Manager
Job Summary
Managing a portfolio of clients in the LATAM region, the full-time Technical Account Manager will serve as the primary technical contact, guiding clients through API implementation and ensuring successful integration of document processing solutions while working remotely.
Key responsibilities
- Serve as the primary technical point of contact for assigned clients, ensuring successful implementation of data extraction solutions
- Guide clients through API implementation, providing code samples and best practices for integration
- Conduct regular check-ins to address technical challenges and identify opportunities for expanded use of the platform
Required qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field
- 3-5 years of experience in a Technical Account Management role in a similar industry
- Technical background with the ability to understand complex technical concepts
- Proactive mindset focused on problem-solving and delivering exceptional customer service
- Ideal experience with tools like Postman, xCode, Python, Webhooks, and ETL
Complete Job Description
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