Technical Account Manager Enrollment Operations

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 08, 2024
This job expires in: 21 days

Job Summary

A company is looking for a Technical Account Manager in Enrollment Operations.

Key Responsibilities:
  • Lead customer partnerships and manage projects for establishing new EDI/API connections
  • Identify and eliminate obstacles in EDI/API integrations and drive performance metrics
  • Serve as a point of escalation for critical issues and ensure prompt resolution

Required Qualifications:
  • 5+ years of experience in a customer-facing role as a Project Manager or Technical Account Manager
  • Proficient in EDI and API technologies, specifically in insurance enrollment processes
  • Experience with JIRA, Zendesk, Salesforce, or other CRM platforms

COMPLETE JOB DESCRIPTION

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