Technical Account Manager Fellow

Job Summary

Transitioning military service members will find a full-time, remote Technical Account Manager Fellow opportunity focused on managing post-sale technical relationships with enterprise customers while receiving hands-on training in corporate cybersecurity account management over a 12-week program.

Key responsibilities

• Build and maintain technical relationships with enterprise stakeholders, supporting platform configuration and adoption
• Facilitate customer meetings, contribute to Quarterly Business Reviews, and deliver product demonstrations to both technical teams and executives
• Identify and manage customer risks using modern customer success tools and collaborate with Product Management and Engineering teams to communicate customer needs

Required qualifications

• Active-duty military service member approved for the DoD SkillBridge program within the final 180 days of service
• Operational background in military IT, communications, cyber operations, intelligence, or a related technical domain
• Working knowledge of core internet protocols (HTTP/HTTPS) and data file manipulation
• Experience briefing and delivering operational presentations to senior military officers or leadership