Technical Account Manager Leader
Job Summary
Owning the health and performance of the Technical Account Management function, the full-time remote Technical Account Manager Leader will hire, coach, and develop the TAM team while ensuring proactive technical guidance and oversight across all accounts and partner relationships.
Key responsibilities
- Hire, onboard, and develop the TAM team to operate as credible technical partners
- Manage coverage decisions and ensure every account has a clear technical owner
- Oversee proactive technical guidance, ensuring regular environment reviews and risk assessments
Required qualifications
- Proven experience in a Technical Account Manager role with a strong technical background
- Demonstrated ability to lead and develop technical teams
- Experience managing a portfolio of accounts and understanding customer needs
- Strong skills in escalation management and cross-functional collaboration
- Background in engineering, SRE, or technical consulting
Complete Job Description
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