Technical Account Manager Team Lead

Job Summary

A company is looking for a Team Lead, Technical Account Manager.

Key Responsibilities:

• Manage, mentor, and develop a team of Technical Account Managers
• Engage with customers to conduct technical migrations, performance audits, and provide code-level recommendations
• Collaborate with Sales, Support, and Product teams to enhance customer experience and drive customer success

Required Qualifications:

• Proven experience in technical account management principles and best practices
• Demonstrated ability to build and manage high-performing teams
• Expert knowledge in technologies such as Git, PHP, and caching
• Experience in developing customer success strategies for adoption and retention
• Strong organizational and project management skills