Technical Account Manager Team Lead

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Mar 26, 2026

This job expires in: 2 days

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Technical Account Manager- Team Lead.

Key Responsibilities

Lead and develop a team of Technical Account Managers supporting enterprise accounts
Manage strategic customer relationships and oversee major incidents and escalations
Ensure adherence to contractual SOWs and drive measurable customer value through feature adoption

Required Qualifications

3+ years in Technical Account Management or a similar customer-facing technical role
Experience in leading or mentoring others
Strong understanding of physical security concepts and systems
Ability to translate contractual language into operational commitments
Proven skills in planning, organization, and handling multiple initiatives

COMPLETE JOB DESCRIPTION

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