Technical Account Manager with TS/SCI Clearance

Job Summary

A company is looking for a Consultant, Technical Account Manager.

Key Responsibilities

• Support customers in disconnected environments and serve as a subject matter expert for data center infrastructure products
• Develop internal and external relationships to earn trust and collaborate effectively on complex system requirements
• Continuously learn and maintain technical knowledge of the company's product portfolio and assist in implementing AI solutions

Required Qualifications

• Must be a US citizen with an active TS/SCI security clearance
• In-depth troubleshooting knowledge of Dell PowerEdge servers and networking infrastructure in data center environments
• Strong experience working in Linux environments (RHEL and Ubuntu)
• Customer-facing experience with strong escalation management capabilities
• 12+ years of technical support experience with relevant industry certifications preferred