Technical Account Manager with TS/SCI Clearance

Job Summary

A company is looking for a Consultant, Technical Account Manager.

Key Responsibilities

• Support customers in disconnected environments as a subject matter expert for data center infrastructure products
• Develop and maintain relationships with internal teams and external customers to ensure service excellence
• Assist in the design, definition, and implementation of complex system requirements

Required Qualifications

• Must be a US citizen with an active TS/SCI security clearance with a CI poly
• In-depth troubleshooting knowledge of Dell PowerEdge servers and networking infrastructure
• Strong experience in Linux environments (RHEL and Ubuntu)
• Customer-facing experience with escalation management capabilities
• 12+ years of technical support experience with relevant industry certifications preferred