Technical Adoption Manager

Job Summary

A company is looking for a Technical Adoption Manager to ensure customers understand, deploy, and adopt the Cisco Spaces OS.

Key Responsibilities

• Deploy the Spaces OS for customers and create implementation plans aligned with their goals
• Serve as the primary point of contact for customer communication during the engagement
• Collaborate with sales, engineering, and product teams to address customer needs and develop training materials

Required Qualifications

• Strong technical knowledge and hands-on experience with Cisco networking or collaboration tools
• Existing knowledge of the Cisco Spaces platform and typical customer use cases
• Experience in training, creating documentation, and customer support or management
• Ability to set expectations with customers to support their adoption journey
• Practical problem-solving approach with a strong sense of ownership