Technical Analyst I

Job Summary

A company is looking for a Technical Analyst I to resolve technical issues and ensure efficient IT operations.

Key Responsibilities

• Triage and resolve technical incidents escalated from Service Desk and Field Technology teams
• Monitor and manage corporate IT systems to ensure operational efficiency
• Troubleshoot application and system performance issues

Required Qualifications

• 1+ years of IT experience, preferably in a technical support or operations role
• Strong understanding of hardware, software, and networking systems
• Experience troubleshooting Windows Server, Linux (Red Hat Enterprise Linux), and VMware
• Knowledge of network protocols, configurations, and LAN operations
• Previous experience in a resort or hospitality environment is a plus