Technical Architect - NICE CXone

Job Summary

A company is looking for a Technical Architect - NICE CXone.

Key Responsibilities

• Architect, design, and deliver NICE CXone platform solutions
• Lead and mentor a team of NICE consultants for successful project delivery
• Collaborate with onsite teams, project managers, sales teams, and clients

Required Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field (preferred)
• 10+ years of experience in customer experience/contact center technology space
• 3+ years of experience in NICE CXone and UC environments
• 6+ years of software development experience in real-time systems
• Strong experience in enterprise-level CCaaS architecture