Technical Assistant

Location: Remote

Compensation: Hourly

Reviewed: Thu, May 21, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

To support agency sales goals, the full-time Technical Assistant will service new and existing accounts remotely while being available during 11:30 AM-8:00 PM PST (2:30-11:00 AM EST).

Key responsibilities

Develop a comprehensive understanding of procedures and service all LRP accounts
Handle client requests for information, endorsements, and cancellations, ensuring accuracy and completeness
Utilize agency automation tools proficiently and keep the Team Leader informed of service issues

Required qualifications

High School Degree
Office experience with proficiency in DocuSign
Completion of skills outlined by Commercial Management
Experience with Applied Epic is preferred

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