Technical Assistant, PV Operations

Job Summary

To support pharmacovigilance operations, the full-time Technical Assistant, PV Operations will manage case file creation, conduct ICSR reconciliation, and maintain work instructions while working remotely with occasional onsite requirements.

Key responsibilities

• Create new case files and conduct ICSR reconciliation with business partners
• Maintain work instructions and assist in the reimbursement process for PSRM reports
• Perform administrative duties including filing, inventory management, and departmental tracking

Required qualifications

• 0-2 years of experience; high school diploma and 4 years of administrative experience preferred
• Knowledge of departmental policies and business office operations
• Strong working knowledge of Microsoft Office and Outlook; familiarity with medical terminology is a plus
• Ability to read and interpret business documents and write routine reports
• Proficiency in English, both written and verbal