Technical Client Services Manager

Job Summary

Seeking a proactive Technical Client Services Manager for a full-time remote position, responsible for managing client relationships, overseeing project timelines and budgets, and ensuring exceptional service delivery while collaborating with cross-functional teams.

Key Responsibilities

• Build and maintain strong client relationships through regular communication and advocacy for their HubSpot instance
• Manage project timelines and team capacity using project management tools, delegating tasks effectively across teams
• Track and manage project budgets, communicating status and risks to clients and internal stakeholders

Required Qualifications

• At least 3 years of experience in an agency setting managing 5-7 client accounts
• Hands-on experience with HubSpot or a comparable CRM/marketing automation platform
• Demonstrated ability to manage project budgets and delegate tasks effectively across teams
• Strong understanding of technical projects including integrations and APIs
• Must currently reside in the United States