Technical Client Services Manager

Job Summary

Seeking an energetic and versatile Technical Client Services Manager, this full-time remote position will manage client relationships, oversee project timelines, and ensure budget adherence while collaborating with cross-functional teams in a dynamic RevOps agency environment.

Key Responsibilities

• Build and maintain strong client relationships through regular communication and advocacy for their HubSpot instance
• Manage project timelines and resources using Wrike, delegating tasks and ensuring accountability across teams
• Track and manage client budgets, proactively flagging risks and communicating status to stakeholders

Required Qualifications

• At least 3 years of experience in an agency setting managing 5-7 client accounts with a focus on technical projects
• Hands-on experience with HubSpot or a comparable CRM/marketing automation platform
• Proven experience in project management, including capacity planning and resource allocation
• Experience managing project budgets and communicating financial status to clients
• Must currently reside in the United States