Technical Content Designer

Job Summary

A company is looking for a Senior/Staff Content Designer, Technical (CDC).

Key Responsibilities

• Improve public services by creating user-centered content in plain language
• Write, edit, and organize content across various complex systems and documentation
• Collaborate with experts to ensure compliance and build trust through clear communication

Required Qualifications

• Experience in shaping user-centered content across complex systems
• Familiarity with accessibility standards, particularly Section 508
• Ability to test and iterate content using research and data-driven approaches
• Experience working collaboratively with engineers, researchers, and product managers
• Commitment to providing documentation and training for sustainable improvements