Technical Content Support Specialist
Job Summary
Working remotely on a flexible shift schedule, the full-time Technical Content Support Specialist will manage technical issue resolution during bookings, monitor rate display accuracy, and update information in the CRM system to ensure a seamless user experience.
Key responsibilities
- Quickly identify and resolve technical issues that may arise during bookings
- Monitor the quality and accuracy of rate displays for platform users
- Work with the CRM system and internal admin panels to enter and update information
Required qualifications
- Ability to quickly switch between tasks and handle several assignments in parallel
- Excellent spelling and punctuation, strong computer literacy
- Confident PC user with experience in Google Docs
- Attention to detail, perseverance, and a high level of self-organization
- English language proficiency at Upper Intermediate level or higher
Complete Job Description
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