Technical Customer Care Manager

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Tue, Mar 10, 2026

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors, Masters

Job Summary

A company is looking for a Manager, Technical Customer Care (Remote).

Key Responsibilities

Provide leadership and oversight for the Customer Care function
Develop and maintain customer contact channel touch points to improve customer satisfaction
Define and implement customer engagement strategies and oversee issue resolution

Qualifications and Requirements

Bachelor's degree in a related discipline and 6 years' experience in a related field, OR
Master's degree and 4 years' experience, OR
Ph.D. and 1-year experience in a related field, OR
10 years' experience in a related field

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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