Technical Customer Care Specialist

This job has been removed

Location: Remote

Compensation: Hourly

Reviewed: Fri, Mar 27, 2026

This job expires in: 1 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Customer Care Specialist II.

Key Responsibilities

Provide technical support and handle escalated customer requests
Respond to customer inquiries through phone or online, troubleshooting issues as needed
Document customer interactions and follow up to ensure satisfaction

Required Qualifications

High School Diploma/GED with 3 years of experience, or any degree/certification with 1 year of experience, or 5 years of experience
Ability to work flexible hours and independently or as part of a team
Strong technical troubleshooting skills
Experience with HTML and CSS troubleshooting preferred
CRM case logging or Salesforce experience preferred

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