Technical Customer Care Specialist

Location: Remote

Compensation: Hourly

Reviewed: Fri, Mar 27, 2026

This job expires in: 3 days

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Customer Care Specialist I (Remote in US).

Key Responsibilities

Handle routine customer questions relating to product usage
Provide technical support on issues through to resolution
Accurately log all customer information in the CRM tool

Required Qualifications

High School Diploma/GED and generally less than 2 years of experience
Ability to troubleshoot and document issues related to system performance and functionality
Ability to accommodate extended hours, flexible work schedule, and work overtime as needed
Ability to work independently as a team to deliver on individual and business goals

COMPLETE JOB DESCRIPTION

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