Technical Customer Care Specialist

Location: Remote

Compensation: Hourly

Reviewed: Tue, Apr 14, 2026

This job expires in: 30 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Technical Customer Care Specialist I.

Key Responsibilities

Handle routine customer questions relating to product usage
Provide technical support on issues through to resolution
Accurately log all customer information in the CRM tool

Required Qualifications

High School Diploma/GED
Generally, less than 2 years' experience in a related field
Working knowledge of Microsoft Outlook, Word, and Excel
Ability to troubleshoot and document issues related to system performance and functionality
Ability to accommodate extended hours and flexible work schedule

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