Technical Customer Engagement Manager

Job Summary

A company is looking for a Technical Customer Engagement Manager.

Key Responsibilities

• Serve as the primary point of contact for new business customers during the onboarding process
• Provide technical support and guidance for seamless integration with customer systems
• Develop and maintain strong customer relationships to ensure satisfaction and retention

Required Qualifications

• Bachelor's degree in Business, Computer Science, Information Technology, or a related field
• 4-6 years of experience in customer success, technical account management, or a related role
• Strong technical acumen with experience in software implementation and integration
• Proven experience in managing multiple projects in a fast-paced environment
• A customer-focused mindset with a passion for delivering exceptional service