Technical Customer Service Advisor

Job Summary

A company is looking for a Technical Customer Service Advisor for a remote position.

Key Responsibilities:

• Assist customers by taking calls, understanding their needs, and providing solutions
• Navigate multiple systems to manage a high volume of incoming calls
• Provide excellent customer service to create positive experiences for customers

Required Qualifications:

• At least 18 years old with a High School Diploma or equivalent
• Minimum of six months of customer service experience
• High-speed broadband internet access with specific speed requirements
• Strong computer knowledge and ability to type at least 30 wpm accurately
• Ability to work independently in a virtual environment with discipline and motivation