Technical Customer Service Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Thu, May 08, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Customer Service Specialist (Full Remote).

Key Responsibilities:

Analyze and resolve technical incidents reported by the Customer Service team
Coordinate with technical teams to implement and maintain system integrations
Identify inefficiencies in technical workflows and propose improvements

Required Qualifications:

Bachelor's degree in Systems Engineering, Computer Science, Telecommunications, or related fields
3-5 years of experience in technical roles related to customer service or technical support
Familiarity with CRM systems, ticketing platforms, and data analysis tools
Knowledge of APIs, integrations, and basic troubleshooting
Foundational knowledge in AI tools and solutions

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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