Technical Customer Success Manager

Job Summary

A company is looking for a Technical Customer Success Manager to manage post-sale customer relationships and drive long-term success.

Key Responsibilities

• Own post-sale relationships and drive customer adoption and retention
• Manage customer onboarding, implementations, and project timelines
• Collaborate with internal teams to translate customer needs into technical requirements

Required Qualifications

• 3-6 years of experience in Customer Success, Technical Account Management, or Project Management
• Engineering background or equivalent experience in relevant fields
• Experience managing technical projects with multiple stakeholders
• Ability to work independently and with remote teams
• Bachelor's degree in Engineering or a related technical discipline