Technical Customer Support Specialist

Job Summary

A company is looking for a Client Service / Technical Customer Support professional.

Key Responsibilities

• Manage retailer relationships to ensure data program compliance and oversee weekly production processes
• Synthesize data validation results and quality metrics to enhance client experience
• Serve as the primary contact for service-related requests or issues from retailers

Required Qualifications

• 2-3+ years of relevant experience
• Experience leading a team and developing talent
• Background in Consumer Packaged Goods (CPG) is a plus
• Bachelor's degree preferred
• Experience with data and project management skills