Technical Enablement Manager

Job Summary

Enabling technical success for partners, the full-time remote Technical Enablement Manager will support partner onboarding, deliver technical sessions, and assist with JavaScript development and API integrations on the Cognigy platform.

Key responsibilities

• Enabling partners to design, build, and deliver AI Agents using the Cognigy platform
• Delivering technical enablement sessions, workshops, and hands-on labs to enhance partner readiness
• Collaborating with internal teams to align on technical standards and translate product updates into partner-ready guidance

Required qualifications

• Strong JavaScript coding and debugging skills
• Experience working with APIs and integrations in real-world implementations
• Practical experience using context variables and conversation logic within Cognigy
• Working knowledge of HTML, CSS, and JavaScript for webchat embedding and xApps
• Experience in a technical, customer-facing role such as Sales Engineering or Technical Consulting